1. Right of Withdrawal
According to the Consumer Protection Code (art. 49), customers who purchase digital courses on turboengages.site may request a full refund within 7 calendar days from the date of purchase confirmation.
2. How to Request a Refund
- Send an email to contact@turboengages.site with the subject line Refund Request.
- Include: full name, registered email, purchased course, purchase date, and payment method.
- Your request will be reviewed within 5 business days.
3. Refund Method
- Credit Card: refund requested through the card issuer. Processing time may vary by provider.
- Boleto/Pix (bank transfer): refund issued to the bank account provided by the customer within 10 business days.
4. Exceptions
- After 7 days, refunds are not automatically guaranteed.
- No refunds will be issued in cases of platform misuse or violations of the Terms of Use.
5. Changes to This Policy
We may update this policy at any time. The most recent version will always be available at turboengages.site/refund-policy.html.
6. Contact
Email: contact@turboengages.site
Address: California, US